IMPACT members, get ready for “ISO 20121:
Event Sustainability Management Systems”

On August 26th, the Standards Control Department, in collaboration with the Corporate Human Resources Department, organized a training course on "ISO 20121: Sustainable Event Management System." The course aimed to prepare participants to comply with ISO 20121 requirements, focusing on building knowledge, understanding, and skills in sustainable event management, with an emphasis on environmental, social, and governance aspects. A total of 50 participants attended the training in the Sapphire 108 meeting room.

For those who missed this course, don’t worry—IMPACT Insight has summarized the key points for you!

• What is ISO 20121: Sustainable Event Management System?

ISO 20121 is a standard for organizing events in an environmentally, socially, and governance-responsible manner, ensuring that MICE businesses operate sustainably and can compete on a global scale. The focus is on event management that considers the impact in all areas - such as the environment, society, economy, and governance - throughout the event’s lifecycle.

IMPACT has sought certification for sustainable event management (Green Package) across five types of events: meetings, weddings, parties, exhibitions, and concerts.

IMPACT has assessed the organizational context and stakeholder needs, and developed a sustainable event policy that includes risk and opportunity assessments, objective setting, goals, action plans, workflows, internal audits, and continuous improvements to meet requirements. These measures are designed to guide and control the organization in sustainable event management.

• How can ISO 20121  benefit MICE businesses? 

1. Reduce environmental impact. 
2. Save operational costs and expenses.
3. Increases stakeholder  satisfaction 
4. Enhance operational efficiency
5. Ensure compliance with laws and global standards
6. Build credibility and a positive image as an organizer and venue with international standards 

IMPACT Insight encourages employees to be part of the effort to protect the planet by supporting and cooperating in the implementation of the company’s standard systems. Each contribution is a small yet essential step in making IMPACT a sustainably operated organization.